Customer Service Associate

Bravissimo Resourcing Inc.; Cebu City; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

13th Month Pay

Pag-Ibig Fund

Paid Holidays

Job summary

A leading customer service outsourcing provider is looking for individuals to provide support in Cebu City. The role involves ensuring quality service and resolving customer needs efficiently. Open to college graduates and high school graduates with relevant BPO experience. Competitive benefits include performance bonuses and government-mandated benefits.

Qualifications

• Open to college graduates with or without BPO experience.
• Also open to high school, senior high school graduates or college undergraduates with at least 2.5 years of BPO experience.

Responsibilities

• Provide customer service support according to scope of work and service level requirements.
• Ensure call quality and quantitative standards are observed.
• Resolve customer care needs in a timely fashion.

Education

High School Diploma

College Graduate

Job description

On-site - Cebu 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay, Pag-Ibig Fund, Paid Holidays

Insurance Health & Wellness

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Qualifications:

• Open to college graduates with or without BPO experience
• Also open to high school, senior high school graduates or college undergraduates with at least 2.5 years of BPO experience