A staffing and consulting service in Quezon City seeks a Customer Service Representative to handle customer queries and complaints. This position requires managing orders and modifications across various communication channels. Ideal candidates will possess strong customer service skills and the ability to stay calm under pressure. The role is full-time and based on-site. A competitive salary of ₱25-30K monthly is offered, along with various benefits including performance bonuses and job training.
Qualifications
Ability to handle customer queries and complaints.
Experience in processing orders and modifications.
Proficiency in using communication channels effectively.
Responsibilities
Manage customer queries and complaints.
Process orders and modifications.
Remain calm when customers are frustrated.
Skills
Customer service skills
Calm under pressure
Computer proficiency
Education
High/Senior High School
Job description
A staffing and consulting service in Quezon City seeks a Customer Service Representative to handle customer queries and complaints. This position requires managing orders and modifications across various communication channels. Ideal candidates will possess strong customer service skills and the ability to stay calm under pressure. The role is full-time and based on-site. A competitive salary of ₱25-30K monthly is offered, along with various benefits including performance bonuses and job training.