Customer Service Agent

Dempsey Resource Management; Taguig; On-site; PHP 334,800 - 446,400; Full time

Job summary

Dempsey Resource Management is seeking a Client Service Representative to provide excellent customer support. This position is office-based in McKinley, Taguig, with flexible scheduling options to accommodate various shifts including night, day, and weekends.

The ideal candidate will have a customer-first mindset, strong communication skills, and at least 1 year of relevant experience, preferably in a BPO setting. Applicants should be high school or college level and able to start immediately.

Qualifications

• At least 1 year of experience in customer service (BPO experience preferred).
• Willing to work in a flexible schedule that accommodates US time zones.

Skills

Customer support experience

Strong communication skills

Multitasking skills

Proficient in computer operating systems

English proficiency

Education

High School or College Level

Job description

Qualifications

• Proven customer support or Client Service Representative experience with a customer‑first mindset, and strong communication and coordination skills.
• Proficient in computer operating systems and Office software.
• English proficiency is preferred.
• Strong multitasking, prioritization, and time management skills.
• At least High School or College Level.
• At least 1 year of experience in customer service (BPO experience preferred).

Work Setup

• Willing to work in McKinley, Taguig (office‑based), Night Shift, Day Shift, or Mindshift with flexible scheduling options to accommodate US time zones.
• Flexible to work in a shifting schedule, including weekends (Saturday & Sunday) and Holidays.
• Can start immediately.

Salary is negotiable depending on experience.