Customer Service Agent

Lexie Staffing co.; Muntinlupa; On-site; PHP 223,200 - 279,000; Full time

Job summary

A staffing company in Metro Manila is seeking a motivated Customer Service Representative to be the first point of contact for customers. This role involves providing support, answering inquiries, and ensuring a positive customer experience. The ideal candidate should have strong communication skills, a high school diploma, and experience in customer service. Join a team dedicated to achieving excellent service.

Qualifications

• High school diploma or equivalent (associate or bachelor’s degree preferred).
• Previous experience in customer service or a related field is a plus.
• Proficient with basic computer applications and customer management systems.

Responsibilities

• Act as the first point of contact for customers.
• Provide support, answer inquiries, and resolve issues.
• Ensure a positive customer experience.

Skills

Strong communication skills

Active listening skills

Problem-solving abilities

Multitasking abilities

Education

High school diploma or equivalent

Associate or bachelor’s degree

Job description

Overview

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing support, answering inquiries, resolving issues, and ensuring a positive customer experience.

Qualifications

• High school diploma or equivalent (associate or bachelor’s degree preferred).
• Previous experience in customer service or a related field is a plus.
• Strong communication and active listening skills.
• Ability to remain patient, empathetic, and professional in challenging situations.
• Proficient with basic computer applications and customer management systems.
• Problem-solving and multitasking abilities.
• A positive attitude and commitment to excellent service.