Customer Service Agent

Synlink Recruitment Outsourcing Co. Inc.; Misamis Occidental; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Incentives

HMO

Flexible Hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. is looking for a customer service representative in Misamis Occidental. This full-time position is suitable for candidates with a high school diploma. Responsibilities include assisting customers with inquiries, managing complaints, maintaining records, collaborating with team members, and ensuring a strong product knowledge. Candidates should possess strong communication skills, patience, and a customer-focused attitude. Incentives and health insurance (HMO) are provided, along with flexible work hours.

Qualifications

• 0–2 years of experience in customer service preferred.
• Ability to handle multiple tasks and adapt to changing situations.

Responsibilities

• Assist customers with inquiries and provide timely solutions.
• Manage customer complaints and ensure follow-up actions are taken.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer service processes.
• Stay updated on product knowledge to provide accurate information to customers.

Skills

Strong communication skills

Interpersonal skills

Patience

Empathy

Customer-focused attitude

Education

High School Diploma or equivalent

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Misamis Occidental. No Experience Required. High/Senior High School. Full-time.

Job Description

• Assist customers with inquiries and provide timely solutions.
• Manage customer complaints and ensure follow‑up actions are taken.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer service processes.
• Stay updated on product knowledge to provide accurate information to customers.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in customer service preferred
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience, empathy, and a customer‑focused attitude
• Responsibilities and Duties: Ability to handle multiple tasks and adapt to changing situations

Employee Recognition and Rewards

Incentives

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours