Online Customer Service Representative | No Exp Needed

Synlink Recruitment Outsourcing Co. Inc.; Misamis Occidental; On-site; PHP 213,267 - 255,452; Full time

Benefits offered by this job

Competitive salary up to ₱21,000

Comprehensive benefits including HMO coverage

Career growth and learning opportunities

Job summary

A prominent recruitment firm in Misamis Occidental is looking for an Online Customer Service Representative. In this role, you will be the first point of contact for customers, addressing inquiries and resolving issues efficiently. The position requires a high school diploma and offers the opportunity to work onsite with a competitive salary up to ₱21,000 along with comprehensive benefits including HMO coverage and career growth opportunities. No prior call center experience is necessary.

Qualifications

• High school graduate or equivalent.
• Basic computer navigation skills.
• Willing to work onsite and on shifting schedules, including night shifts.

Responsibilities

• Handle inbound and/or outbound customer calls professionally and efficiently.
• Provide accurate information on products, services, billing, and company policies.
• Troubleshoot basic technical or account-related concerns.
• Process orders, returns, refunds, and account updates.
• Document customer interactions and resolutions in the system.

Skills

Active listening and empathy

Multitasking and time management

Adaptability and ability to work under pressure

Teamwork and professionalism

Education

High school graduate or equivalent

Job description

Online Customer Service Representative | No Exp Needed

Synlink Recruitment Outsourcing Co. Inc.

On-site - Misamis Occidental No Exp Required High/Senior High School Full-time

Job Description

Join us a Call Center Agent! You’ll be the first point of contact for our customers, assisting with inquiries, resolving issues, and delivering exceptional service. If you’re a problem-solver who thrives in a fast-paced environment, we want you on our team.

Key Responsibilities

• Handle inbound and/or outbound customer calls professionally and efficiently
• Provide accurate information on products, services, billing, and company policies
• Troubleshoot basic technical or account-related concerns
• Process orders, returns, refunds, and account updates
• Document customer interactions and resolutions in the system

Qualifications

• High school graduate or equivalent
• With or without prior call center experience
• Basic computer navigation skills
• Willing to work onsite and on shifting schedules, including night shifts

Skills Required

• Active listening and empathy
• Multitasking and time management
• Adaptability and ability to work under pressure
• Teamwork and professionalism

What We Offer

• Competitive salary up to ₱21,000 (depending on experience)
• Comprehensive benefits including HMO coverage, meal allowance, and wellness programs
• Career growth and learning opportunities with a global leader in customer experience

Airyl Arlao - Recruitment Associate, Synlink Recruitment Outsourcing Co. Inc.