Customer Service Agent

TECHNO KIDS DAVAO; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Commission

Employee Recognition and Rewards

Job summary

A local customer service company in Davao del Sur seeks a friendly and organized individual to join their team. The role involves assisting customers, resolving issues, and ensuring satisfaction. Candidates should have a high school diploma and experience in customer service. Additional skills in MS Office and CRM systems are required. The company values a positive attitude and the ability to multitask.

Qualifications

• Must have experience in customer service or a similar role.
• Ability to multitask in a fast-paced environment.
• Positive attitude and dedication to customer satisfaction.

Responsibilities

• Act as the primary point of contact for customers.
• Answer customer inquiries and manage complaints.
• Process orders and returns and maintain accurate records.

Skills

Customer Service

Problem Solving

Communication

Team Player

Education

High school diploma or equivalent

Tools

MS Office

CRM systems

Salesforce

Shopify

Job description

Employee Recognition and Rewards

Commission

• We are seeking a friendly and organized individual to join our Customer Service Office team. In this role, you will be the primary point of contact for customers, providing assistance, resolving issues, and ensuring an excellent customer experience. Key responsibilities include answering customer inquiries, managing complaints, processing orders and returns, and maintaining accurate records.
• High school diploma or equivalent; additional education is a plus.
• Proven experience in customer service or a similar role.
• Strong communication and problem-solving skills.
• Proficiency in computer applications such as MS Office and CRM systems.
• Ability to multitask and handle a fast-paced environment.
• A positive attitude and dedication to customer satisfaction.

English Language, Customer Service, Problem Solving, Team Player, Salesforce, Account Management, Shopify

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