Customer Service & Admin Specialist — Warranty & Scheduling

DAIKIN AIRCONDITIONING PHILIPPINES INC; Quezon City; On-site; PHP 167,000 - 279,000; Full time

Job summary

DAIKIN AIRCONDITIONING PHILIPPINES INC is seeking an administrative associate in Quezon City to support customer service and back-office tasks. The role involves processing warranty claims, entering data into Salesforce and S4Hanna, and coordinating daily service schedules.

The ideal candidate holds a Bachelor’s Degree in Business Administration, has at least 1 year of relevant experience, and is detail-oriented with strong MS Office skills. On-site work at Brgy.

Qualifications

• Bachelor’s Degree in Business Administration or equivalent.
• At least 1 year of customer service experience and administrative duties.
• Must be keen to details and well-organized.
• Proficient in MS Office tools.
• Knowledge in Salesforce and SAP is a plus.
• Amenable to work in Brgy. Ugong Norte, Quezon City (near Eastwood, Bridgetowne).
• Can start ASAP.

Responsibilities

• Provide customer service or support.
• Carry out administrative duties such as filing, typing, copying, scanning, etc.
• Process warranty claim parts and parts orders.
• Data entry to system (Salesforce & S4Hanna).
• Dispatch daily service schedule.

Skills

Customer service

Administrative duties

Data entry

Attention to detail

Organized

Education

Bachelor’s Degree in Business Administration

Tools

MS Office

Salesforce

SAP

Job description

DAIKIN AIRCONDITIONING PHILIPPINES INC is seeking an administrative associate in Quezon City to support customer service and back-office tasks. The role involves processing warranty claims, entering data into Salesforce and S4Hanna, and coordinating daily service schedules.

The ideal candidate holds a Bachelor’s Degree in Business Administration, has at least 1 year of relevant experience, and is detail-oriented with strong MS Office skills. On-site work at Brgy.