Customer Sales Representative

Reed Elsevier Philippines; Quezon City; Híbrido; PHP 223 000 - 391 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Signing bonus

Hybrid work setup

IT equipment provided

HMO coverage from Day 1 for employee

Retirement package

Life and accident insurance from Day 1

PTO and incentives

Resumo da oferta

Reed Elsevier Philippines seeks a Telesales Representative I to manage direct customer interactions, primarily with US law enforcement agencies, to promote the LexisNexis Coplogic Suite. You will drive end-to-end sales—from lead generation to closing deals—and maintain client relationships.

The role requires 1–2 years in sales, strong English communication, and proficiency with Salesforce and Power BI. A flexible hybrid work setup and benefits are provided.

Qualificações

• Bachelor’s degree or two years of college completed (no back subjects).
• 1–2 years of inbound/outbound B2B sales experience preferred.
• Fluent and confident English communication.
• Proficient with Salesforce and Power BI; strong MS Office skills.
• Ability to present solutions effectively to decision makers.
• Strong organizational and time-management abilities.

Responsabilidades

• Initiate outbound sales to schedule qualified demonstrations and build pipeline.
• Prospect new business from assigned lists, perform cold calling and follow-ups.
• Identify qualified prospects and navigate agency websites to reach decision makers.
• Maintain accurate records in CRM and protect sensitive client data.
• Learn and apply LexisNexis value proposition and business processes.
• Collaborate with teams to complete all sales stages from lead to close.

Conhecimentos

Sales Calls

Lead Generation

Account Management

English Communication

Presentation Skills

Time Management

Detail Oriented

Formação académica

Bachelor’s degree or 2 years college

Ferramentas

Avaya Communicator

MS Outlook

Microsoft Office

Excel

PowerPoint

Salesforce

Power BI

Descrição da oferta de emprego

Earn 20,000 Signing Bonus when joining us (*Terms and Conditions Apply)

Join us and enjoy benefits designed to help you thrive:

• Flexible hybrid work setup.
• IT Equipment provided.
• HMO Coverage starting from Day 1 for you and FOUR Free dependents.
• Attractive retirement package with company matching.
• Life and Accident Insurance starting Day 1.
• 24 annual PTOs, additional 6 once you reach your 5th year with us.
• Competitive benefits with annual merit increase and incentives.
• Continuous improvement for our employees (workshops, certification programs, learning sessions, etc.)

Job Summary

The REPH Coplogic Telesales Representative I is primarily involved in managing direct contact with customers or clients particularly Law Enforcement Agencies in the US to acquire the LexisNexis Coplogic Suite of Solutions or develop existing business or accounts. He/She is responsible in accomplishing the entire Sales Stages/process from Lead Generation, Prospecting, Sales Presentations/Demos, Opportunity Creation, Deliver Contracts, Project Creation to Closing Sales/Deals and Account Management.

Accountabilities

• Initiate Outbound sales contact directly to prospective or assigned call lists to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities and convert sales in accordance with approved sales management guidelines.
• Prospect for new business from the assigned call lists/leads through cold calling and following up with prospects as previously identified.
• Identify qualified prospects and navigate police agency website to identify key decision makers and influencers.
• Keep accurate records in computer-based tracking systems like Salesforce or other required tools/applications and build client/customer profiles by updating client information and managing sensitive client and prospect data.
• Learn, understand, and apply the LexisNexis value proposition and our world-class business processes.
• Master all phases of training and development program
• Report directly to REPH Team Supervisor with the guidance of Operations Manager
• Work closely with Business Unit Partners and REPH Implementations and Sales Support/Account Setup Teams to complete the entire Sales stages, Implementation, Fulfillment and Account Setup following the process and quality guidelines.
• May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity
• Perform other tasks/projects as assigned by the immediate superior.

Qualifications or Skills Set Requirements

• Bachelor’s degree or has completed 2 years level in College without back subjects or incomplete units
• Selling/Sales Skills: Sales Calls (Business to Business) or Lead Generation or Account Management experience is highly preferred (minimum of 1-2 years Inbound or Outbound).
• CSP (Counselor Salespersons) Sales Methodology or B2B sales approach.
• Communication Skills: Excellent/effective verbal and written communication skills. Must be fluent and highly confident in communicating in English.
• Presentation Skills: Able to make Powerpoint design/presentation and effectively present the solutions to the decision maker.
• Organizational Skills & Time Management: Must be able to manage multiple projects/items simultaneously and keep updated.
• Other Preferred Skills: Detail oriented and flexibility to prioritize tasks according to need.
• Working Knowledge/Technical Skills: Avaya Communicator/calling app, MS Outlook, Microsoft Office like Excel, Word and Powerpoint, Salesforce, PCT, MBS, Power BI and other company related systems.
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.