Telesales Representative I

Reed Elsevier Shared Services (Philippines) Inc Company; Iloilo; On-site; PHP 279,000 - 446,000; Full time

Job summary

Reed Elsevier Shared Services (Philippines) Inc Company is seeking a Coplogic Telesales Representative I to manage direct contact with customers, primarily US law enforcement agencies, to acquire LexisNexis Coplogic Suite solutions or develop existing accounts. You will execute the entire sales cycle from lead generation to closing and account management.

Responsibilities include outbound prospecting, demos, pipeline building, and updating client data in Salesforce, while collaborating with

Qualifications

• Bachelor’s degree or two years of college without back subjects.
• 1–2 years in sales; inbound or outbound; B2B experience preferred.
• Strong English verbal and written communication.

Responsibilities

• Initiate outbound sales to schedule demos and build pipeline.
• Prospect for new business from assigned lists and cold calls.
• Identify qualified prospects and locate decision makers on agency websites.
• Maintain client records in Salesforce and other systems; support end-to-end sales process.

Skills

Sales calls (B2B)

Communication skills

Presentation skills

Time management

Detail oriented

AI tools knowledge

Education

Bachelor’s degree or incomplete college

Tools

Avaya

Salesforce

Power BI

MS Outlook

Excel

Word

PowerPoint

Job description

Job Summary:

The REPH Coplogic Telesales Representative I is primarily involved in managing direct contact with customers or clients particularly Law Enforcement Agencies in the US to acquire the LexisNexis Coplogic Suite of Solutions or develop existing business or accounts. He/She is responsible in accomplishing the entire Sales Stages/process from Lead Generation, Prospecting, Sales Presentations/Demos, Opportunity Creation, Deliver Contracts, Project Creation to Closing Sales/Deals and Account Management.

Accountabilities:

Initiate Outbound sales contact directly to prospective or assigned call lists to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities and convert sales in accordance with approved sales management guidelines. Prospect for new business from the assigned call lists/leads through cold calling and following up with prospects as previously identified. Identify qualified prospects and navigate police agency website to identify key decision makers and influencers. Keep accurate records in computer-based tracking systems like Salesforce or other required tools/applications and build client/customer profiles by updating client information and managing sensitive client and prospect data. Learn, understand, and apply the LexisNexis value proposition and our world-class business processes. Master all phases of training and development program Report directly to REPH Team Supervisor with the guidance of Operations Manager Work closely with Business Unit Partners and REPH Implementations and Sales Support/Account Setup Teams to complete the entire Sales stages, Implementation, Fulfillment and Account Setup following the process and quality guidelines. May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity Perform other tasks/projects as assigned by the immediate superior.

Qualifications or Skills Set Requirements:

• Bachelor’s degree or has completed 2 years level in College without back subjects or incomplete units
• Selling/Sales Skills: Sales Calls (Business to Business) or Lead Generation or Account Management experience is highly preferred (minimum of 1-2 years Inbound or Outbound). CSP (Counselor Salespersons) Sales Methodology or B2B sales approach.
• Communication Skills: Excellent/effective verbal and written communication skills. Must be fluent and highly confident in communicating in English.
• Presentation Skills: Able to make Powerpoint design/presentation and effectively present the solutions to the decision maker. Active listening skills, persuasiveness, storytelling, asking questions
• Organizational Skills & Time Management: Must be able to manage multiple projects/items simultaneously and keep updated.
• Other Preferred Skills: Detail oriented and flexibility to prioritize tasks according to need.
• Working Knowledge/Technical Skills: Avaya Communicator/calling app, MS Outlook, Microsoft Office like Excel, Word and Powerpoint, Salesforce, PCT, MBS, Power BI and other company related systems.
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
• For Internal Applicants, below are additional requirements: Must not have received any Disciplinary Action within the past 12 months Must not have any Attendance and Punctuality issues in the past 12 month Must have a Successful or above rating in the last Enabling Performance cycle

Benefits:

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

Equal opportunity employer statement:

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Company Purpose:

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.