Customer Relations Specialist

KEYENCE PHILIPPINES INC.; Makati; On-site; PHP 357,000 - 379,000; Full time

Benefits offered by this job

Overtime pay

Job summary

KEYENCE PHILIPPINES INC. is hiring a Customer Support Staff to handle inquiries, quotations, orders, and account setup in both company and customer platforms.

The role requires coordination across sales and other departments to ensure timely information flow and client satisfaction. The ideal candidate will possess a Bachelor's degree, strong MS Excel/Word skills, and excellent English communication, with attention to detail and a service-oriented mindset.

Qualifications

• Candidate must possess at least a Bachelor's/College Degree.
• Knowledgeable in computer related applications, mainly Microsoft-based applications, particularly Excel and Word.
• Proficiency in English language both written and oral.
• Must have a positive thinking, professional, and supportive attitude.
• Must have a logical and diligent approach to all tasks.
• Keen attention to details.
• Must have excellent interpersonal skills.
• Have motivation to help others.
• No experience required, fresh graduates are welcome to apply!

Responsibilities

• Responding to incoming calls, daily communication with sales people and customers.
• Process customer quotations and orders in company's system.
• Process customer quotations and orders in customer's platforms.
• Setup new accounts, review contracts and accreditation and obtain new client information.
• Report progress of shipment information to customers and assigned sales people.
• Communicate with all related departments the problems and progress with specific customers.
• Handle office general affairs such as 5S and procurement.
• Assist in the planning and execution of marketing events and shows.

Skills

Excellent interpersonal skills

Proactive mindset

Attention to detail

Motivation to help others

Logical and diligent approach

Fresh graduates welcome

Proficient in English

Positive attitude

No experience required

Education

Bachelor's/College Degree

Tools

Excel

Word

Job description

The Customer Support Staff is responsible for providing administrative, sales, and customer support

JOB DESCRIPTION:

• Responding to incoming calls, daily communication with sales people and customers




• Process customer quotations and orders in company's system




• Process customer quotations and orders in customer's platforms




• Setup new accounts, review contracts and accreditation and obtain new client information




• Report progress of shipment information to customers and assigned sales people




• Communicate with all related departments the problems and progress with specific customers




• Handle office general affairs such as 5S and procurement




• Assist in the planning and execution of marketing events and shows

QUALIFICATIONS:

• Candidate must posses at least a Bachelor's/College Degree




• Knowledgeable in computer related applications, mainly Microsoft-based applications, particularly Excel and Word




• Proficiency in English language both written and oral




• Must have a positive thinking, professional, and supportive attitude




• Must have a logical and diligent approach to all tasks




• Keen attention to details




• Must have excellent interpersonal skills




• Have motivation to help others




• No experience required, fresh graduates are welcome to apply!

Get a starting salary of 32,000 to 34,000 (Plus Overtime Pay) up to 607,600 Annually (Plus Overtime Pay) after regularization!