Jr. Customer Support Officer (Head Office)

Maxima Machineries Inc.; Quezon City; On-site; PHP 279,000 - 424,000; Full time

Job summary

Maxima Machineries Inc. in Metro Manila is seeking a Jr. Customer Support Officer who will help manage customer accounts, support sales initiatives, and build lasting relationships while developing skills in customer management and product knowledge.

If you’re a strong communicator, customer-focused, and eager to grow your career, we’d love to hear from you!

Qualifications

• Bachelor's degree in Business/Marketing/Engineering or related field.
• Willing to be trained in customer management and product knowledge.
• Proficient in MS Office.

Responsibilities

• Achieve assigned sales targets and support revenue growth.
• Maintain customer accounts and monitor credit utilization.
• Support marketing promotions to drive sales objectives.
• Build and maintain positive business and customer relationships.
• Optimize sales coverage to ensure timely customer attention.

Skills

Excellent communication

Customer management

Product knowledge

Education

Bachelor's degree in Business/Marketing/Engineering or related field

Tools

MS Office

Job description

Be part of a team that values customer relationships, sales growth, and service excellence. As a Jr. Customer Support Officer, you’ll help manage customer accounts, support sales initiatives, and build lasting business relationships while developing your skills in customer management and product knowledge.

If you’re a strong communicator, customer-focused, and eager to grow your career, we’d love to hear from you!

Duties and Responsibilities:

1. 1. Achieve assigned sales targets and contribute to overall revenue growth.
2. 2. Maintain healthy customer accounts and optimized credit utilization through timely collections and regular reconciliation of customer statements.
3. 3. Implement corporate marketing promotion programs and other relative initiatives to support sales objectives.
4. 4. Establish, develop, and maintain positive business and customer relationships.
5. 5. Optimize sales coverage to ensure every customer receives timely attention.

Qualifications:

1. 1. Bachelor's degree in Business Management, Marketing Management, Engineering, or any related field (Tourism, Hospitality, HRM, Entrepreneurship, etc.)
2. 2. Willing to be trained (customer management relationship and product knowledge).
3. 3. Proficient in MS Office.
4. 4. Strong communication and interpersonal skills (ability to communicate in English both written and oral).
5. 5. Must possess strong and pleasant personality (ex. charm, conviction, character).