Customer Relations Service Representative | Caloocan

The SM Store (SM Mart Inc.); Caloocan; On-site; PHP 201,000 - 268,000; Full time

Job summary

The SM Store (SM Mart Inc.) is seeking a branch associate to ensure compliance with company regulations and directions issued by the CRS Division. You will help maintain store safety and order by following established procedures and reporting any deviations.

Responsibilities include responding to incidents, assisting in investigations, and properly handling and reporting Items Left by Customers / Employees in the store, while supporting smooth branch operations in Metro Manila.

Qualifications

• Graduate of any Bachelor's Degree.
• Preferably with at least 1 year of work experience in any field.

Responsibilities

• Ensure strict implementation of all company regulations and directions coming from the CRS Division.
• Respond to incidents and execute emergency programs in the branch.
• Assist in the conduct of an investigation.
• Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store.

Education

Bachelor's Degree

Job description

• Ensure strict implementation of all company regulations and directions coming from the CRS Division

• Respond to incidents and execute emergency programs in the branch

• Assist in the conduct of an investigation

• Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store

Qualifications:

• Graduate of any Bachelor's Degree

• Preferably At least with 1 year of work experience in any field