Customer Relations & Compliance Specialist

The SM Store (SM Mart Inc.); Cebu City; In loco; PHP 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

The SM Store (SM Mart Inc.) in Cebu City, Philippines, is seeking a CRS Operations Associate to oversee the CRS operations of the store and to provide administrative support to the CRS team as directed by the immediate superior.

You will ensure compliance with company regulations, respond to incidents, assist in investigations, and handle Items Left by Customers / Employees reporting. A bachelor's degree and at least 1 year of work experience are preferred.

Competenze

• Bachelor's degree required.
• At least 1 year of work experience preferred.

Mansioni

• Oversee the CRS operation of the store and provide administrative support to the CRS department.
• Respond to incidents and execute emergency programs in the branch.
• Assist in the conduct of an investigation.
• Comply with the handling and reporting of Items Left by Customers / Employees in the store.

Conoscenze

1 year exp

Formazione

Bachelor's degree

Descrizione del lavoro

The SM Store (SM Mart Inc.) in Cebu City, Philippines, is seeking a CRS Operations Associate to oversee the CRS operations of the store and to provide administrative support to the CRS team as directed by the immediate superior.

You will ensure compliance with company regulations, respond to incidents, assist in investigations, and handle Items Left by Customers / Employees reporting. A bachelor's degree and at least 1 year of work experience are preferred.