Customer Relations Service Representative | Sucat

The SM Store (SM Mart Inc.); Parañaque; In loco; PHP 240.000 - 360.000; Tempo pieno

Descrizione del lavoro

The SM Store (SM Mart Inc.) is seeking a CRS Operations Supervisor to oversee the CRS activities of the store and provide administrative support to the department under the immediate superior.

Key duties include enforcing company regulations from the CRS Division, responding to incidents, executing emergency programs, assisting investigations, and handling items left by customers or employees.

Competenze

• Graduate of any Bachelor's Degree
• Preferably at least 1 year of work experience in any field

Mansioni

• Ensure strict implementation of all company regulations and directions coming from the CRS Division
• Respond to incidents and execute emergency programs in the branch
• Assist in the conduct of an investigation
• Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store

Formazione

Bachelor's Degree

Descrizione del lavoro

Job Function:

Responsible in overseeing the CRS operation of the store and provide administrative support to the department as directed by her/ his immediate superior

Responsibilities:

• Ensure strict implementation of all company regulations and directions coming from the CRS Division
• Respond to incidents and execute emergency programs in the branch
• Assist in the conduct of an investigation
• Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store

Qualifications:

• Graduate of any Bachelor's Degree
• Preferably At least with 1 year of work experience in any field