Customer Relations Associate

Henry Transportation Services; Bohol; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A local service provider in the Philippines is seeking a customer service representative to assist customers with inquiries, build strong relationships, and support sales teams. The ideal candidate should be a college graduate with 1-2 years of experience in customer service, proficient in verbal and written communication, and able to work in a fast-paced environment. This role offers essential government-mandated benefits including maternity and paternity leave.

Qualifications

• 1-2 years of customer service experience preferred.
• High attention to detail and teamwork orientation required.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers with inquiries and provide information about products and services.
• Build and maintain strong customer relationships through effective communication.
• Support sales teams by providing exceptional customer service.

Skills

Verbal communication

Written communication

Interpersonal skills

Creative problem-solving

Attention to detail

Education

College graduate

Job description

Job Description

Government Mandated Benefits

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

• Assist customers with inquiries and provide information about products and services.
• Build and maintain strong customer relationships through effective communication.
• Support sales teams by providing exceptional customer service and issue resolution.
• Identify customer needs and work towards providing tailored solutions.
• Document customer interactions to enhance service delivery and follow-up.

Requirements

• Educational Qualifications: College graduate
• Experience Level: 1-2 years of customer service experience preferred
• Skills and Competencies: Proficient in verbal and written communication
• Skills and Competencies: Strong interpersonal and relationship-building skills
• Skills and Competencies: Creative problem-solving abilities
• Qualities and Traits: High attention to detail and teamwork orientation
• Working Conditions: Ability to work in a fast-paced environment