Customer Relations Assistant Float (Calamba, Laguna)

China Banking Corporation (CBC); Calamba; Sur place; PHP 180 000 - 240 000; Plein temps

Résumé du poste

China Banking Corporation (CBC) in Laguna is seeking a Customer Relations Assistant to help clients open and close accounts, guide them through savings and investment products, and ensure documentation is properly completed.

You will handle deposits, withdrawals, bills, and loan payments with accuracy, while maintaining compliance with procedures. The role emphasizes exceptional customer service and building lasting client relationships.

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.
• Amenable to work in Santa Rosa, Laguna.

Responsabilités

• Handle day-to-day financial transactions with accuracy and professionalism.
• Assist clients with deposits, withdrawals, bills, and loan payments.
• Open and close accounts while ensuring compliance with standard operating procedures.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Connaissances

Communication skills

Interpersonal skills

Customer service

Onsite reporting

Formation

Bachelor’s degree in Finance or related field

Fresh graduates encouraged to apply

Description du poste

About You & the Role

As a Customer Relations Assistant (CRA), you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

What You Will Be Doing

• Handle day-to-day financial transactions with accuracy and professionalism
• Assist clients with deposits, withdrawals, bills, and loan payments
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free
• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• You grow into a trusted representative of the bank

Qualifications

• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite
• Amenable to work in Santa Rosa, Laguna

What You Can Expect Here

• A supportive environment that values learning and growth
• Hands-on training to help you succeed in your role
• Opportunities to build a career in banking and financial services
• A culture that prioritizes teamwork, integrity, and client satisfaction