Customer Onboarding & Success Specialist Night Shifts BGC

Iopex Technologies Inc; Taguig; Vor Ort; PHP 600.000 - 900.000; Vollzeit

Zusammenfassung

iOPEX Technologies Phil in Taguig is seeking a Customer Success/Onboarding specialist to guide customers through onboarding, deliver training, and ensure a smooth go-live experience.

You will manage post-implementation accounts, build relationships with key stakeholders, monitor platform usage, drive adoption, support renewals, and collaborate with Sales, Product, and Operations to improve the product for customers in a dynamic SaaS environment.

Aufgaben

• Guide customers through onboarding and training to ensure a smooth go-live.
• Manage post-implementation accounts and build relationships with key stakeholders.
• Monitor platform usage and drive user adoption.
• Support renewals and collaborate with Sales, Product, and Operations to improve the product for customers in a dynamic SaaS environment.

Jobbeschreibung

iOPEX Technologies Phil is hiring for a Customer Success/Onboarding role in Taguig. You will guide customers through onboarding, conduct training, and ensure a smooth go-live experience. You will manage post-implementation accounts and build strong relationships with key stakeholders. Responsibilities include monitoring platform usage, driving adoption, supporting renewals, and collaborating with Sales, Product, and Operations to improve the product for customers in a dynamic SaaS environment.