Customer-Focused Retail Sales Associate | Flexible Shifts

Gingersnaps Philippines; Metro Manila; On-site; PHP 200,880 - 267,840; Full time

Job summary

Gingersnaps Philippines is seeking a Customer Sales Associate for Robinsons Place Manila (Ermita). You will deliver friendly, responsive service, help customers, and drive sales while maintaining an organized, inviting store environment.

The ideal candidate is proactive, team-oriented, and eager to learn. No strict experience required, but strong communication and a professional demeanor are essential. Must be able to work shifts, weekends, and holidays.

Qualifications

• Previous retail or customer service experience is an advantage but not required.
• Strong communication and interpersonal skills.
• Customer-oriented with a positive and professional attitude.
• Willing to work on shifting schedules, weekends, and holidays.
• Physically fit and able to stand for extended periods.
• No visible tattoos.

Responsibilities

• Achieve individual daily sales targets and contribute to the store's overall sales goals.
• Provide excellent customer service by assisting customers, answering product inquiries, and recommending suitable merchandise.
• Promote products and suggest additional items to maximize sales opportunities.
• Monitor stock levels and report items that require replenishment.
• Maintain a professional appearance by observing grooming standards and wearing the company uniform.
• Ensure the store is clean, organized, and visually appealing at all times.
• Attend regular store meetings and training sessions; foster professional relationships.

Skills

Customer service

Communication skills

Team oriented

Sales

Interpersonal skills

Education

High School diploma or equivalent

Senior High School or vocational background welcomed

Job description

We are looking for a customer-focused and results-driven Customer Sales Associate to deliver exceptional customer service while achieving sales targets and maintaining the overall appearance and operations of the store. The ideal candidate is proactive, team-oriented, and committed to providing an excellent shopping experience.

Location: Robinsons Place Manila (Ermita)

Key Responsibilities

Sales and Customer Service

• Achieve individual daily sales targets and contribute to the store's overall sales goals.
• Provide excellent customer service by assisting customers, answering product inquiries, and recommending suitable merchandise.
• Promote products and suggest additional items to maximize sales opportunities.
• Recommend strategies to improve the movement of slow-selling merchandise.
  
  

Inventory and Asset Management

• Monitor stock levels and report items that require replenishment.
• Replenish and organize merchandise on the selling floor.
• Ensure all products are properly tagged with accurate price labels and barcodes.
• Participate in scheduled monthly and quarterly inventory counts.
• Adhere to company policies and procedures to safeguard inventory, cash, fixed assets, store equipment, and other company property from loss, theft, or damage.
  
  

Store Image and Housekeeping

• Maintain a professional appearance by observing proper grooming standards and wearing the prescribed company uniform.
• Ensure the store is clean, organized, and visually appealing at all times.
• Arrange merchandise displays in accordance with company merchandising standards.
  
  

Compliance and Administrative Support

• Comply with all company rules, policies, and operating procedures.
• Attend regular store meetings, training sessions, and other company activities.
• Foster a positive work environment by maintaining professional and respectful relationships with colleagues.
• Perform administrative and other duties as assigned by the Store Supervisor or immediate superior.
  
  

Qualifications

Minimum Qualifications:

• At least a High School graduate; Senior High School graduates, vocational graduates, or college-level applicants are welcome to apply.
• Previous retail or customer service experience is an advantage but not required.
• Strong communication and interpersonal skills.
• Customer-oriented with a positive and professional attitude.
• Willing to work on shifting schedules, weekends, and holidays.
• Physically fit and able to stand for extended periods.
• No visible tattoos.