Customer Sales Associate Robinsons Festival

Gingersnaps Philippines; Muntinlupa; On-site; PHP 180,000 - 260,000; Full time

Job summary

Gingersnaps Philippines is seeking a Customer Sales Associate to deliver excellent customer service while achieving daily sales targets and maintaining store appearance and operations. The role requires a proactive, team-oriented individual dedicated to providing a top-notch shopping experience.

Location is at Robinsons Festival with shifting schedules including weekends and holidays. Previous retail or customer service experience is helpful, and strong communication is essential for success in

Qualifications

• High school diploma or equivalent; college level applicants are welcome.
• Previous retail or customer service experience is advantageous but not required.
• Strong communication and interpersonal skills.
• Willing to work shifting schedules, weekends and holidays.
• Physically fit and able to stand for long periods.
• No visible tattoos.

Responsibilities

• Achieve daily sales targets and contribute to overall store goals.
• Assist customers with inquiries and recommend suitable merchandise.
• Maintain inventory accuracy and report replenishment needs.
• Keep shelves clean, organized, and visually appealing.
• Follow policies and participate in store meetings and training.

Skills

Communication skills

Interpersonal skills

Customer-oriented

Team player

Education

High School graduate

Job description

We are looking for a customer-focused and results-driven Customer Sales Associate to deliver exceptional customer service while achieving sales targets and maintaining the overall appearance and operations of the store. The ideal candidate is proactive, team-oriented, and committed to providing an excellent shopping experience.

Location: Robinsons Festival

Key Responsibilities

Sales and Customer Service

• Achieve individual daily sales targets and contribute to the store's overall sales goals.
• Provide excellent customer service by assisting customers, answering product inquiries, and recommending suitable merchandise.
• Promote products and suggest additional items to maximize sales opportunities.
• Recommend strategies to improve the movement of slow-selling merchandise.

Inventory and Asset Management

• Monitor stock levels and report items that require replenishment.
• Replenish and organize merchandise on the selling floor.
• Ensure all products are properly tagged with accurate price labels and barcodes.
• Participate in scheduled monthly and quarterly inventory counts.
• Adhere to company policies and procedures to safeguard inventory, cash, fixed assets, store equipment, and other company property from loss, theft, or damage.

Store Image and Housekeeping

• Maintain a professional appearance by observing proper grooming standards and wearing the prescribed company uniform.
• Ensure the store is clean, organized, and visually appealing at all times.
• Arrange merchandise displays in accordance with company merchandising standards.

Compliance and Administrative Support

• Comply with all company rules, policies, and operating procedures.
• Attend regular store meetings, training sessions, and other company activities.
• Foster a positive work environment by maintaining professional and respectful relationships with colleagues.
• Perform administrative and other duties as assigned by the Store Supervisor or immediate superior.

Qualifications

Minimum Qualifications:

• At least a High School graduate; Senior High School graduates, vocational graduates, or college-level applicants are welcome to apply.
• Previous retail or customer service experience is an advantage but not required.
• Strong communication and interpersonal skills.
• Customer-oriented with a positive and professional attitude.
• Willing to work on shifting schedules, weekends, and holidays.
• Physically fit and able to stand for extended periods.
• No visible tattoos.