Retail Sales Associate

Jan BC Mobile Inc.; Makati; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Employee discount

Health insurance

Promotion to permanent employee

Job summary

Jan BC Mobile Inc. is seeking a Retail Sales Associate to drive sales through customer engagement, suggestive selling, and product knowledge across all channels.

You will greet customers, create a welcoming environment, and respond to inquiries with in-depth information about features, benefits, and value. The role requires strong communication in English and Filipino, teamwork, punctuality, and the ability to multitask while supporting the sales team.

Qualifications

• Basic understanding of sales principles and customer service practices
• Proficient in verbal and written English and Filipino
• Exemplary communication and interpersonal skills
• Ability to multitask while attending to customers
• Team player with initiative and flexibility
• Punctual and well-groomed
• Relevant sales experience in mobile or electronics is preferred

Responsibilities

• Drive sales through engagement, suggestive selling, and product knowledge across channels
• Greet customers in a welcoming manner and create a positive shopping environment
• Respond to inquiries with in-depth product knowledge including features and benefits
• Maintain a professional, enthusiastic attitude reflecting the company’s commitment to customers
• Process transactions across all payment methods and sales channels
• Assist with maintaining and stocking inventory
• Keep the sales area tidy and organized
• Meet monthly, quarterly, and yearly sales goals
• Attend brand trainings to maintain product knowledge
• Prepare reports and submissions promptly

Skills

Sales principles

Customer service

Communication

Multitasking

Teamwork

Punctual

English and Filipino

Education

High School Diploma

College degree preferred

Job description

Retail Sales Associate Job Responsibilities:

• Driving sales through engagement of customers, suggestive selling, and sharing product knowledge in all sales channels.

• Greeting and receiving customers in a welcoming manner and helping create a positive environment for customers to shop.

• Responding to customers’ questions and product inquiries by providing in-depth product knowledge, including features, benefits, and overall value in all sales channels.

• Maintaining a professional attitude with sincerity and enthusiasm, reflecting our company’s commitment to customers.

• Managing financial transactions by totaling purchases, processing checks, cash, credit and debit cards, and other modes of payment for all sales channels

• Assisting with maintaining inventory, including receiving and stocking merchandise.

• Keeping the sales area and work space tidy

• Following and achieving the company’s sales goals on a monthly, quarterly and yearly basis in all sales channels

• Developing and maintaining strong product knowledge by attending training classes provided by the brand in order to communicate efficiently with customers.

• Preparing necessary reports and submissions in a timely manner.

Requirements:

• Basic understanding of sales principles and customer service practices

• Proficient in verbal and written English and Filipino

• Knowledge of customer and market dynamics and requirements

• Exemplary communication and interpersonal skills

• Ability to read, write, and effectively communicate with customers, peers and management

• Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business

• Ability to work as part of a team and take initiative independent of direct supervision

• Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

• High school diploma or equivalent; college degree preferred

• Relevant sales experience within the mobile or consumer electronics industry is preferred.

• Computer proficiency is preferred

• Pleasant demeanor and well-groomed

• Punctual

Job Types: Full-time, Permanent

Benefits:

• Company events

• Employee discount

• Health insurance

• Opportunities for promotion

• Promotion to permanent employee

Schedule:

• 8 hour shift

• Day shift

Supplemental Pay:

• 13th month salary

• Overtime pay

• Performance bonus

Ability to commute/relocate:

• Mandaluyong City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Senior High School (Preferred)

Experience:

• retail sales: 1 year (Preferred)

• mobile retail sales: 1 year (Preferred)

Language:

• English (Preferred)