Retail Sales Associate - SM Lanang

Neuchatel Inc.; Davao del Sur; On-site; PHP 167,400 - 223,200; Full time

Job summary

A retail company in Davao del Sur is seeking a retail sales associate to ensure excellent customer service and maintain store presentation. Responsibilities include complying with operational procedures, promoting products, managing displays, and achieving sales targets. Candidates should be high school graduates or college level with customer service experience. A positive attitude and proficiency in Tagalog and English are necessary. This role may require flexible hours and a potential for long shifts on weekends.

Qualifications

• Proven work experience as a retail sales associate or similar role.
• Sales background in high-end products is a plus.
• Capable of working well under pressure to meet sales goals.
• Familiar with inventory monitoring and control procedures.

Responsibilities

• Comply with store rules and SOP.
• Ensure cleanliness and orderliness of merchandise displays.
• Promote products and answer customer queries.
• Team up with co-workers for customer service.

Skills

Effective communication skills in Tagalog and English

Sales target driven

Customer service focus

Interpersonal and networking skills

Basic Math Skills

Education

High school graduate or college level

Job description

Job Description

DUTIES & RESPONSIBILITIES:

1. Comply with store house rules, regulations and Standard Operation Procedures (SOP).
2. Represent the company at all times with the utmost degree of professionalism and integrity.
3. Ensure cleanliness and orderliness of the merchandise display in the store cabinets/showcases.
4. Maintain a clean and neat general/over-all store environment including stockroom.
5. Welcome customers to the store, promote & offer products and answer queries.
6. Demonstrate expertise in product knowledge and help customers explore available options.
7. Ensure high levels of customer satisfaction through excellent sales service.
8. Team-up with co-workers to ensure proper customer service and sales productivity.
9. Generate sales based on sales target. “Go the extra mile” to drive sales.
10. Create and maintain database of customer accounts, contact numbers and addresses.
11. Perform other related duties or responsibilities as required.

Qualifications & Requirements

QUALIFICATIONS & REQUIREMENTS:

• High school graduate or college level.
• Proven work experience as retail sales associate or similar role in department store and/or boutique operations.
• Proficient in product presentation.
• Sales Background in high-end products/brands, a plus.
• Highly motivated, sales target driven & demonstrate a positive overall attitude.
• Exudes a friendly and energetic personality with customer service focus.
• Effective in communication skills in Tagalog and English or in the native dialect of the province where the store is located.
• Have good interpersonal and networking skills to interact with customers.
• Capable of working well under pressure and able to meet or exceed sales goals.
• Can render an efficient and high-quality customer experience.
• Equipped with Basic Math Skills.
• Knowledgeable with inventory monitoring & control procedures.
• Available to work flexible shifts and willing to work long hours during weekends, and holidays.
• With hands-on experience with POS transactions, a plus (For Boutique).
• Familiar with ITime record (For Department store).
• Can work under minimal supervision.
• Fresh graduate or no work experience but with trainable personality are welcome to apply.