Customer-Focused Post-Sales & Order Support Specialist

Booth and Partners; Taguig; Remote; PHP 420,000 - 660,000; Full time

Job summary

Booth and Partners in Metro Manila seeks a Customer Service Support professional to join the Sales Operations team. The role focuses on supporting customers during the post-sales process, maintaining strong relationships, and ensuring accurate handling of requests and orders.

You will collaborate with Inside Sales, Program Managers, and suppliers. The ideal candidate is proactive, organized, and eager to learn IT industry processes, with strong communication skills and the ability to adapt to

Qualifications

• Bachelor's degree preferred.
• 1–3 years IT procurement, sales support or customer service experience.
• Experience with purchase orders and order management.
• Salesforce experience preferred; Oracle knowledge is a plus.

Responsibilities

• Build and maintain strong relationships with customers, suppliers, and internal teams.
• Be a primary liaison to address customer needs promptly and accurately.
• Respond to inquiries professionally and timely; support order fulfillment and issue resolution.
• Coordinate post-sales activities with vendors and monitor order-related information for accuracy.

Skills

Customer service

POs & order management

Multi-tasking

Communication

Education

Bachelor's degree

Tools

Salesforce

Oracle

Excel

Word

Job description

Booth and Partners in Metro Manila seeks a Customer Service Support professional to join the Sales Operations team. The role focuses on supporting customers during the post-sales process, maintaining strong relationships, and ensuring accurate handling of requests and orders.

You will collaborate with Inside Sales, Program Managers, and suppliers. The ideal candidate is proactive, organized, and eager to learn IT industry processes, with strong communication skills and the ability to adapt to