Sales Support Coordinator

optiBPO; Philippines; On-site; PHP 300,000 - 520,000; Full time

Benefits offered by this job

In-house medical team

HMO coverage

Growth opportunities

Team collaboration

Job summary

optiBPO seeks a Sales Support Specialist in Clark, Pampanga, with an evening shift aligned to US hours. The role supports the sales team via administrative duties, customer service, and CRM utilization.

The ideal candidate will coordinate proposals, manage inquiries, and maintain accurate sales records while contributing to fast-paced operations. This position offers growth within an international environment, with comprehensive health benefits and a collaborative team culture.

Qualifications

• Bachelor's degree in business, marketing, or related field.
• 1–2 years of sales support or customer service experience.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to work in a fast-paced environment.
• Attention to detail and strong organizational skills.

Responsibilities

• Assist in preparing sales proposals and presentations.
• Manage customer inquiries and provide timely responses.
• Coordinate with sales representatives to ensure smooth operations.
• Maintain accurate records of sales activities and customer interactions.
• Support the sales team in tracking and reporting sales metrics.
• Help organize sales meetings and events.
• Process sales orders and ensure timely delivery.
• Provide general administrative support to the sales department.
• Monitor the shared sales inbox, logging projects and gathering missing information.
• Handle routine dealer questions, samples, product information, and project updates.
• Prepare and send straightforward product quotes following training.
• Track deadlines and follow up internally to keep projects moving within 48-hour turnaround.

Skills

Communication

Interpersonal skills

Attention to detail

Organizational skills

Fast-paced environment

Education

Bachelor’s degree in business/marketing/related field

Tools

CRM software

Microsoft Office Suite

Job description

Job Category: Sales | JR-22507

Job Location: Clark, Pampanga

If you are a Sales Support professional looking for a greater opportunity, this might be the perfect opportunity for you.

Location / Shift

Clark Office, Evening Shift (US)

NOTE: You must be willing to work in the office at the above office location to apply for this position

Job Description

We are looking for a Sales Support Specialist to join our team. The ideal candidate will assist the sales team in achieving their goals by providing administrative support and customer service. This role offers an opportunity to develop foundational skills in sales processes and customer relationship management.

Key Responsibilities

• Assist in preparing sales proposals and presentations
• Manage customer inquiries and provide timely responses
• Coordinate with sales representatives to ensure smooth operations
• Maintain accurate records of sales activities and customer interactions
• Support the sales team in tracking and reporting sales metrics
• Help organize sales meetings and events
• Process sales orders and ensure timely delivery
• Provide general administrative support to the sales department
• Monitor the shared sales inbox, logging projects and gathering missing information.
• Handling routine dealer questions, samples, product information, and project updates.
• Preparing and sending straightforward product quotes, such as 20 training tables and 20 chairs, following training.
• Tracking deadlines and following up internally to keep projects moving within our 48-hour turnaround requirement.

Qualification And Requirements

• Bachelor’s degree in business, marketing, or a related field
• 1–2 years of experience in sales support or customer service
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment
• Attention to detail and strong organizational skills

Non-negotiable Skills & Requirements

• Experience with CRM software
• Familiarity with sales processes and techniques
• Relevant certification in sales or customer service

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented professionals supporting clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in taking on the role of Sales Support within an international environment.

Perks & Benefits

• In-house medical team and HMO coverage.
• A healthy workplace promotes collaboration and creativity.
• Clear growth strategies and learning opportunities to advance your career.

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Sales Support role offers great career prospects at optiBPO.