Customer Expert - Pasig Office (Service & Solutions)

Tap Growth ai; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Tap Growth ai in Pasig, Philippines, is seeking a Customer Expert to provide outstanding customer support from the office. You will handle inquiries through various channels, troubleshoot issues, and build strong customer relationships to drive loyalty.

Ideal candidates have at least 1 year in customer service, strong communication skills, and proficiency with CRM software and MS Office. This is an in-office role based in Pasig.

Qualifications

• Minimum 1 year of experience in customer service or related field.
• Strong verbal and written communication skills.
• Able to work under pressure in a fast-paced environment.
• Proficient with CRM software and Microsoft Office Suite.

Responsibilities

• Provide outstanding support to customers via channels.
• Address inquiries promptly and professionally.
• Troubleshoot issues and offer effective solutions.
• Build relationships to foster loyalty.
• Collaborate with team to improve service processes.
• Gather feedback to identify improvement areas.

Skills

Customer service

Communication

MS Office

CRM software

Tools

CRM software

MS Office

Job description

Tap Growth ai in Pasig, Philippines, is seeking a Customer Expert to provide outstanding customer support from the office. You will handle inquiries through various channels, troubleshoot issues, and build strong customer relationships to drive loyalty.

Ideal candidates have at least 1 year in customer service, strong communication skills, and proficiency with CRM software and MS Office. This is an in-office role based in Pasig.