Customer Experience Specialist - Support & Training

Recruitify_HR; Pasay; On-site; PHP 1,495,215 - 2,093,301; Full time

Job summary

A customer-focused HR service provider is seeking experienced customer service representatives in Pasay, Metro Manila. The ideal candidate will have at least 13 years of experience in customer service and possess excellent communication and interpersonal skills. Duties include providing exceptional service, resolving inquiries, and maintaining records. This role requires the ability to work in a fast-paced environment and may involve evening or weekend shifts. Competitive compensation and opportunities for growth are offered.

Qualifications

• 13 years of experience in customer service.
• Ability to work in a fast-paced environment.
• Manage multiple tasks effectively.

Responsibilities

• Provide exceptional customer service through various communication channels.
• Handle customer inquiries and resolve issues promptly.
• Maintain detailed records of customer interactions.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Customer-oriented mindset

Education

Bachelor's degree in a relevant field

Job description

A customer-focused HR service provider is seeking experienced customer service representatives in Pasay, Metro Manila. The ideal candidate will have at least 13 years of experience in customer service and possess excellent communication and interpersonal skills. Duties include providing exceptional service, resolving inquiries, and maintaining records. This role requires the ability to work in a fast-paced environment and may involve evening or weekend shifts. Competitive compensation and opportunities for growth are offered.