Customer Experience Specialist

TORCH Solutions; Panabo; Presencial; PHP 156.000 - 234.000; Jornada completa

Descripción de la vacante

TORCH Solutions in Davao is seeking a Customer Service Representative to support clients via calls, emails, and chats. You will handle inquiries professionally and maintain accurate records in a dynamic call center environment.

The role emphasizes quality standards and continuous feedback to management to improve the overall customer experience in a fast-paced setting.

Descripción del empleo

TORCH Solutions is seeking a Customer Service Representative to be based in Davao. You will provide excellent support to clients’ customers via calls, emails, and chats, ensuring professional handling of inquiries and maintaining accurate records. The role emphasizes quality standards and continuous feedback to management to improve the overall customer experience in a dynamic call center environment.