Customer Experience Champion – Customer Support Representative (Work-In-Office)

Elite Headhunting; Cavite City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

HMO

13th Month Pay

SSS/GSIS

Company Social Events

Company Equipment

Growth incentives

Paid time off

Job summary

Elite Headhunting is seeking a Customer Experience Champion – Customer Support Representative to work on-site in Cavite City. No prior experience required; high school graduates are welcome. The role involves handling inbound calls, building connections, and achieving call center targets.

The position offers night shifts, competitive pay with allowances, and benefits such as HMO and 13th month pay, with opportunities for growth and quarterly appraisals.

Qualifications

• High School or Senior High School graduate.
• BPO experience is a plus but not required.
• Willing to work on-site in Cavite City at SM City Dasmarinas or Robinson's Place.

Responsibilities

• Handle inbound calls with energy and enthusiasm.
• Build genuine connections with customers and teammates.
• Meet and exceed call center performance benchmarks.
• Hit productivity and quality targets.
• Own customer needs — resolve issues on the first call.
• Educate customers on client products and services.

Education

High School/Senior High School

Job description

Customer Experience Champion – Customer Support Representative (Work-In-Office)

On-site - Cavite No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Employee Recognition Program

Government Mandated Benefits

13th Month Pay, SSS/GSIS

Insurance Health & Wellness

HMO

Others

Company Social Events

Company Equipment

Professional Development

Professional Development

What You'll Do

• Handle inbound calls with energy and enthusiasm


• Build genuine connections with customers and teammates


• Meet and exceed call center performance benchmarks


• Hit productivity and quality targets


• Own customer needs — resolve issues on the first call


• Educate customers on client products and services

Qualifications

• High School / Senior High School graduate


• BPO experience is a plus (not required)


• Open to shifting schedules, including night shifts


• Willing to work on-site in SM City Dasmarinas or Robinson's Place


• Pay Competitive salary + night differential + non-taxable allowances


• Day 1 HMO for you + option to enroll up to 5 dependents


• Growth Quarterly appraisals + monthly performance incentives


• Leave Up to 30 paid days off — 21 days convertible to cash


• Insurance Group Life Insurance coverage


• Wellness Wellness programs + onsite medical services + free emergency medicines