Customer Experience Center Manager

International Workplace Group plc

Pangasinan

On-site

PHP 600,000 - 900,000

Full time

6 days ago

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Job summary

IWG plc is seeking a Customer Services Manager in Philippines, Pangasinan. You will be at the heart of our centre, responsible for performance and delivering world-class service, with autonomy to run the centre like your own business.

Key tasks include managing on-site operations, solving problems, giving tours to prospective customers, and upselling to existing customers. A mindset of passion, drive and resilience is essential.

Qualifications

Experience delivering against targets when leading a small team.
Experience running a flexible workspace centre, store, restaurant, or similar.
Mindset: passion, drive, ownership and resilience.

Responsibilities

Managing anything and everything on site.
Rising to every challenge and solving problems.
Giving tours to prospective customers.
Upselling to existing customers.
Ensuring customers receive world-class service.

Skills

Leadership

Sales

Customer service

Upselling

Job description

Key tasks include managing on-site operations, solving problems, giving tours to prospective customers, and upselling to existing customers. A mindset of passion, drive and resilience is essential.

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