Centre Manager: Customer Experience & Growth

Regus Service Centre Philippines BV (ROHQ); Marikina; On-site; PHP 600,000 - 900,000; Full time

Job summary

Regus Service Centre Philippines BV (ROHQ) seeks a Customer Services Manager to lead our on-site centre and drive exceptional customer experience. You will be accountable for performance, operations, and delivering results while empowering your team to excel in a fast-paced environment.

Responsibilities include managing daily on-site activities, giving tours to prospective clients, upselling, and ensuring customers become brand ambassadors for Regus.

Qualifications

Responsibilities

• Manage all aspects of the centre on site.
• Rise to challenges and solve problems for smooth operations.
• Give tours to prospective customers to showcase facilities and services.
• Upsell to existing customers to grow revenue.
• Ensure customers receive world-class service and become brand ambassadors.

Job description

Regus Service Centre Philippines BV (ROHQ) seeks a Customer Services Manager to lead our on-site centre and drive exceptional customer experience. You will be accountable for performance, operations, and delivering results while empowering your team to excel in a fast-paced environment.

Responsibilities include managing daily on-site activities, giving tours to prospective clients, upselling, and ensuring customers become brand ambassadors for Regus.