Customer Experience & Billing Specialist
LexisNexis Risk Solutions
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Job summary
LexisNexis Risk Solutions in Manila, Philippines is seeking a customer support professional to assist customers with billing inquiries, service requests, and feedback. You will resolve inquiries fairly and provide product information while identifying upsell opportunities to support revenue streams.
You will follow set processes, identify problems in straightforward situations, assess issues using standard procedures, and make sound decisions.
Job description
LexisNexis Risk Solutions in Manila, Philippines is seeking a customer support professional to assist customers with billing inquiries, service requests, and feedback. You will resolve inquiries fairly and provide product information while identifying upsell opportunities to support revenue streams.
You will follow set processes, identify problems in straightforward situations, assess issues using standard procedures, and make sound decisions.
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