Customer Care Support | Tech Support | One Day Process

Metacom Business Processing Solutions; Mandaluyong; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Monthly salary ₱18,000–₱26,000

HMO coverage from Day 1

Government-mandated benefits

Paid leave

Non-taxable allowance

Incentives

Job summary

Metacom Business Processing Solutions is seeking a Technical Support Customer Care Representative to assist customers with technical concerns and provide troubleshooting support. The role requires clear communication and a customer-first attitude, and it is an onsite position in the Philippines.

Responsibilities include handling inquiries, guiding users through basic troubleshooting, and delivering concise, helpful solutions to resolve issues while maintaining professionalism and a positive

Qualifications

• At least Senior High School graduate or College graduate.
• Good English communication skills.
• Basic computer skills.
• Willing to work full onsite.

Responsibilities

• Handle customer inquiries and technical concerns.
• Assist customers with basic troubleshooting.
• Provide clear instructions and possible solutions to technical issues.
• Address customer questions professionally.
• Ensure a positive customer support experience.

Skills

Good English communication

Basic computer skills

Education

Senior High School graduate

College graduate

Job description

What You'll Get

• Monthly salary of ₱18,000–₱26,000

• HMO coverage from Day 1

• Government-mandated benefits

• Paid leave

• Non-taxable allowance

• Incentives

What Will You Do?

As a Technical Support Customer Care Representative, you will assist customers with their technical concerns and provide support to help address their issues.

Responsibilities:

• Handle customer inquiries and technical concerns.

• Assist customers with basic troubleshooting.

• Provide clear instructions and possible solutions to technical issues.

• Address customer questions professionally.

• Ensure a positive customer support experience.

Who Can Apply?

• At least Senior High School graduate or College graduate.

• Good English communication skills.

• Basic computer skills.

• Willing to work full onsite.

Available Sites:

• Pasig City

• Pasay City

• Mandaluyong City

• San Juan City

• Makati City

• Cainta, Rizal

Work Arrangement: Full Onsite