Chat Support (Technical Support Agents)

OpenDoor Professionals; Makati; On-site; PHP 243,734 - 291,945; Full time

Benefits offered by this job

Competitive base salary

Government-mandated benefits

HMO after 6 months

Supportive team environment

Job summary

A growing tech company in Makati is seeking Technical Support Agents to assist clients with technical issues. Ideal candidates are high school graduates, preferably with BPO experience, and possess strong communication skills. This role offers a competitive salary of up to ₱24,000 with full-time work and benefits after 6 months in a supportive environment.

Qualifications

• High school graduate or equivalent required.
• Preferably with BPO experience, specifically in technical support.
• Willing to work onsite in Makati.
• Basic computer skills needed.

Responsibilities

• Assist clients in resolving technical issues.
• Respond to incoming inquiries.
• Provide information on subscription packages.

Skills

Technical support

Communication skills

Customer service

Sales experience

Typing skills (at least 45 WPM)

Education

High school graduate or equivalent

Job description

Overview

Open Door Professionals is looking for tech-savvy, solution-oriented individuals to join our team as Technical Support Agents. This is a great opportunity to grow your career in a supportive environment where your communication skills and technical know-how will make a real impact.

Responsibilities

• Assist clients in resolving technical issues related to their products or services
• Respond to incoming inquiries
• Provide information on available subscription packages and service options
• Deliver a positive customer experience in every interaction

Qualifications

• High school graduate or equivalent
• Preferably with BPO experience, specifically in technical support
• Sales experience is a plus
• Willing to work onsite (MAKATI)
• Basic computer skills; must type at least 45 WPM
• Strong communication skills and a customer-first mindset
• Eager to learn and open to continuous learning

What We Offer

• Competitive base salary of up to ₱24,000
• Full-time work: 5 days/week, 8-hour shifts with 1-hour lunch
• Government-mandated benefits and HMO after 6 months
• Work with a team backed by industry-seasoned BPO professionals