Technical Support Representative | Open to Fresh Grads | Cebu

Metacom Business Processing Solutions; Cebu City; Sur place; PHP 212 000 - 290 000; Plein temps

Avantages offerts par ce poste

HMO from Day 1

Government-mandated benefits

Paid leave

Non-taxable allowance

Incentives

Résumé du poste

Metacom Business Processing Solutions is seeking a Technical Support Representative in Cebu City to assist customers with technical concerns and guide them through troubleshooting steps.

You will troubleshoot basic issues, communicate clearly, and use support tools to provide effective solutions. This role is on-site with a monthly salary of ₱19,000–₱26,000 and offers HMO coverage from Day 1, plus government-mandated benefits and paid leave.

Qualifications

• 18 years old and above.
• At least a Senior High School graduate or college graduate.
• Good English communication skills.
• Basic computer skills.
• Willingness to learn technical troubleshooting.

Responsabilités

• Assist customers with technical support inquiries.
• Troubleshoot basic technical issues and concerns.
• Guide customers through troubleshooting steps.
• Communicate clearly and professionally with customers.
• Use computer applications and support tools to assist with technical concerns.
• Help provide appropriate solutions and support to customer issues.

Connaissances

English communication

Basic computer skills

Willingness to learn

Formation

High school diploma or college degree

Description du poste

Technical Support Representative – Cebu City

Looking for a technical support opportunity with incentives? Join as a Technical Support Representative in Cebu City, with a monthly salary of ₱19,000–₱26,000 and HMO coverage from Day 1.

What you'll get

• Salary: ₱19,000–₱26,000 per month

• HMO coverage from Day 1

• Government-mandated benefits

• Paid leave

• Non-taxable allowance

• Incentives

What will you do?

As a Technical Support Representative, you'll assist customers with technical concerns, troubleshoot basic issues, and help provide appropriate solutions based on their concerns.

• Assist customers with technical support inquiries.

• Troubleshoot basic technical issues and concerns.

• Guide customers through troubleshooting steps.

• Communicate clearly and professionally with customers.

• Use computer applications and support tools to assist with technical concerns.

• Help provide appropriate solutions and support to customer issues.

Who can apply?

• 18 years old and above

• At least a Senior High School graduate or college graduate.

• Good English communication skills.

• Basic computer skills.

• Willingness to learn technical troubleshooting.

Where will you work?

• Work arrangement: Full On-site

• Location: Cebu City, Cebu

• Available site: Cebu

Why this role?

Looking for a technical support role with additional earning opportunities? This technical support account offers a monthly salary of ₱19,000–₱26,000, incentives, and HMO coverage from Day 1.