Customer Care Specialist

Miranda HR; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job summary

A customer service company in Makati is seeking an individual for an on-site position to provide excellent customer service. Candidates should possess a High School Diploma and preferably have 0-2 years of experience. Responsibilities include handling inquiries and tracking customer interactions via different channels, ensuring customer satisfaction, and collaborating with team members for improved service. Strong English proficiency and interpersonal skills are essential for this role. Full-time opportunities available.

Qualifications

• 0-2 years experience preferred.
• Strong work ethic and people skills necessary.
• Ability to perform back office support as required.

Responsibilities

• Provide excellent customer service via phone, email, or chat.
• Manage and track customer interactions efficiently.
• Achieve customer satisfaction and maintain high service quality standards.
• Collaborate with team members to improve service procedures.
• Conduct follow-up calls to ensure issues are resolved.

Skills

Proficient in English Language

Strong customer service abilities

Interpersonal skills

Education

High School Diploma or equivalent

Job description

A customer service company in Makati is seeking an individual for an on-site position to provide excellent customer service. Candidates should possess a High School Diploma and preferably have 0-2 years of experience. Responsibilities include handling inquiries and tracking customer interactions via different channels, ensuring customer satisfaction, and collaborating with team members for improved service. Strong English proficiency and interpersonal skills are essential for this role. Full-time opportunities available.