Customer Care Specialist: Inbound & Outbound Calls

Miranda HR; Mandaluyong; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A recruitment agency is urgently hiring for a Call Center Representative position in Mandaluyong, Philippines. This on-site role requires a high school diploma and involves handling inbound and outbound calls, assisting customers, and resolving inquiries. Ideal candidates should be proficient in English and possess strong customer service skills. Full-time hours and training will be provided with incentives like holiday gifts and mandatory government benefits.

Qualifications

• Proficient in English, both spoken and written.
• Strong customer service orientation to address inquiries.
• Team player with strong interpersonal skills.

Responsibilities

• Handle inbound and outbound calls with professionalism.
• Assist customers with inquiries and resolve issues.
• Maintain accurate records of customer interactions.

Skills

Proficient in English Language

Strong customer service orientation

Effective problem-solving abilities

Basic technical skills

Organizational abilities

Education

High School diploma or equivalent

Job description

A recruitment agency is urgently hiring for a Call Center Representative position in Mandaluyong, Philippines. This on-site role requires a high school diploma and involves handling inbound and outbound calls, assisting customers, and resolving inquiries. Ideal candidates should be proficient in English and possess strong customer service skills. Full-time hours and training will be provided with incentives like holiday gifts and mandatory government benefits.