Entry-Level Customer Care Specialist – On-Site Pasay

Concentrix; Pasay; On-site; PHP 223,200 - 279,000; Full time

Job summary

A well-known customer service provider in Pasay City is seeking a Customer Service Representative to provide exceptional support to customers across multiple channels. This role is ideal for those with a positive attitude and strong communication skills. No prior experience is necessary, making it perfect for recent high school graduates. The position offers full-time hours on-site, and you will also collaborate with team members and assist in training. Join a dynamic team dedicated to customer satisfaction.

Qualifications

• Must possess a high school diploma or equivalent.
• Entry-level position with 0-2 years of experience preferred.
• Strong verbal and written communication skills required.
• Positive attitude and willingness to learn essential.

Responsibilities

• Provide exceptional customer service and support via various channels.
• Handle inquiries and resolve customer complaints.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to improve service processes.
• Assist in training new team members.

Skills

Strong verbal communication skills

Strong written communication skills

Multitasking abilities

Education

High School Diploma or equivalent

Job description

A well-known customer service provider in Pasay City is seeking a Customer Service Representative to provide exceptional support to customers across multiple channels. This role is ideal for those with a positive attitude and strong communication skills. No prior experience is necessary, making it perfect for recent high school graduates. The position offers full-time hours on-site, and you will also collaborate with team members and assist in training. Join a dynamic team dedicated to customer satisfaction.