On-Site Customer Support Associate, Pasay

Work-1 Manpower Recruitment Services; Pasay; On-site; PHP 223,200 - 279,000; Full time

Job summary

A recruitment agency is seeking a customer service representative for an on-site role in Pasay. The ideal candidate should have a high school diploma and possess strong communication skills. Responsibilities include handling customer inquiries via phone, email, and chat, resolving complaints, and maintaining interaction records. This position is suitable for individuals with up to 2 years of experience in customer service.

Qualifications

• 0–2 years of experience in customer service.
• Ability to handle multiple tasks effectively.
• Willingness to stay updated on product knowledge.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and complaints professionally.
• Maintain detailed records of customer interactions.

Skills

Strong communication skills

Patience

Empathy

Positive attitude

Education

High School Diploma or equivalent

Job description

A recruitment agency is seeking a customer service representative for an on-site role in Pasay. The ideal candidate should have a high school diploma and possess strong communication skills. Responsibilities include handling customer inquiries via phone, email, and chat, resolving complaints, and maintaining interaction records. This position is suitable for individuals with up to 2 years of experience in customer service.