Customer Care Specialist - On-site, Paid Training

Neksjob Philippines; Misamis Oriental; On-site; PHP 167,400 - 256,680; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is hiring a Customer Service Representative (CSR) to handle incoming calls, explain our products in simple terms, resolve customer issues, and ensure each interaction ends on a positive note. You will also guide customers through account changes or service updates and take clear notes after every call.

This on-site CSR position in Misamis Oriental offers paid training and benefits within a supportive team environment.

Qualifications

• Willing to work on site.
• Basic computer literacy.

Responsibilities

• Starting each call with a positive and friendly attitude.
• Giving customers straightforward, truthful information about what we offer.
• Sorting out concerns as fast and smoothly as possible.
• Walking customers through account changes or service updates.
• Writing down clear and complete notes after every call.

Skills

Basic computer literacy

Job description

Neksjob Philippines is hiring a Customer Service Representative (CSR) to handle incoming calls, explain our products in simple terms, resolve customer issues, and ensure each interaction ends on a positive note. You will also guide customers through account changes or service updates and take clear notes after every call.

This on-site CSR position in Misamis Oriental offers paid training and benefits within a supportive team environment.