Customer Care Specialist – Inbound/Outbound Calls (Makati)

Lexie; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A staffing and business consulting company is looking for enthusiastic Call Center Agents for on-site work in Makati, Philippines. The ideal candidates will assist customers with inquiries, provide product or service information, resolve concerns, and ensure a positive customer experience. Applicants should be High School Graduates with BPO experience, or College Level students, or College Graduates. This full-time position emphasizes customer focus and dedication.

Qualifications

• Senior High School Graduate with 1–2 years BPO experience.
• College Level (at least 2nd year) with minimum 6 months CSR experience.
• College Graduate – with or without experience.

Responsibilities

• Handle inbound and/or outbound calls.
• Assist customers with inquiries and provide product information.
• Resolve customer concerns and ensure a positive experience.

Job description

A staffing and business consulting company is looking for enthusiastic Call Center Agents for on-site work in Makati, Philippines. The ideal candidates will assist customers with inquiries, provide product or service information, resolve concerns, and ensure a positive customer experience. Applicants should be High School Graduates with BPO experience, or College Level students, or College Graduates. This full-time position emphasizes customer focus and dedication.