Customer Care Specialist — Flexible Shifts

Accenture in the Philippines; Quezon City; Presencial; PHP 201.000 - 335.000; Jornada completa

Descripción de la vacante

Accenture in the Philippines is seeking a Customer Service Representative to handle customer care tasks in line with the defined scope of work and service levels. The role focuses on delivering quality support and timely resolution of inquiries for clients in a fast-paced BPO environment.

The ideal candidate is an open college undergraduate or graduate with strong English communication skills, flexible to work shifting schedules, and willing to work at Accenture offsite sites in Quezon City,

Formación

• Open to college undergraduates and graduates with or without BPO experience.
• Willing to work on shifting schedules and holidays if needed.
• Proficient in English communication.

Responsabilidades

• Provide customer service support as per scope of work and SLAs.
• Ensure call quality and meet quantitative standards.
• Resolve customer issues in a timely fashion.

Conocimientos

Customer service

English communication

Educación

College undergraduate

College graduate

Descripción del empleo

Accenture in the Philippines is seeking a Customer Service Representative to handle customer care tasks in line with the defined scope of work and service levels. The role focuses on delivering quality support and timely resolution of inquiries for clients in a fast-paced BPO environment.

The ideal candidate is an open college undergraduate or graduate with strong English communication skills, flexible to work shifting schedules, and willing to work at Accenture offsite sites in Quezon City,