Customer Care Specialist — Flexible Hours

Recruitify_HR; Muntinlupa; On-site; PHP 240,000 - 320,000; Full time

Job summary

Recruitify_HR, based in the Philippines, seeks a Customer Service professional with 1–3 years of experience to handle inquiries, resolve issues, and maintain records. The role requires strong communication, teamwork, and flexible hours including evenings and weekends.

Experience with CRM systems is preferred and candidates should be reliable, proactive, and able to work under pressure. Join a supportive environment with training and development opportunities to sharpen skills and ensure high

Qualifications

• Bachelor's degree in a relevant field.
• 1–3 years of experience in customer service.
• Excellent communication and interpersonal skills.
• Proficient in using customer service software and tools.
• Strong problem-solving abilities and a positive attitude.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Handle customer inquiries and provide accurate information.
• Resolve customer complaints effectively and efficiently.
• Maintain customer records and documentation on interactions.
• Collaborate with team members to ensure a high level of customer satisfaction.
• Participate in training and development activities to enhance skills.

Skills

Communication

Interpersonal skills

Customer service software

Education

Bachelor's degree

Tools

CRM software

Job description

Recruitify_HR, based in the Philippines, seeks a Customer Service professional with 1–3 years of experience to handle inquiries, resolve issues, and maintain records. The role requires strong communication, teamwork, and flexible hours including evenings and weekends.

Experience with CRM systems is preferred and candidates should be reliable, proactive, and able to work under pressure. Join a supportive environment with training and development opportunities to sharpen skills and ensure high