Customer Care Specialist

YAHSHUA Outsourcing Worldwide, Inc; Philippines; On-site; PHP 240,000 - 420,000; Full time

Job summary

YAHSHUA Outsourcing Worldwide, Inc. is seeking a customer-service oriented professional to join its Metro Manila team.

You will focus on clear communication, issue resolution, and patient handling of diverse customers across multiple channels. A Bachelor’s degree in business, communications, or related fields and 1–2 years in customer service or client relations are preferred; experience in banking or financial services is a plus.

Qualifications

• Bachelor's degree in Business Administration, Communications, Marketing, or related field (preferred).
• At least 1-2 years experience in customer service, sales, or client relations.
• Experience in cooperatives, banking, or financial services is an advantage.

Skills

Strong communication

Interpersonal skills

Problem-solving

Conflict resolution

Organizational skills

Multitasking

CRM software

MS Office

Education

Bachelor's degree in Business Administration / Communications

Job description

Job Details

Location

Metro Manila

Job Type

Full Time

Schedule

8 Hours

Qualifications

• Bachelor's degree in Business Administration, Communications, Marketing, or related field (preferred).
• At least 1-2 years experience in customer service, sales, or client relations.
• Experience in cooperatives, banking, or financial services is an advantage.

Skills

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Good organizational and multitasking skills.
• High emotional intelligence and patience when dealing with different types of customers.
• Proficiency in computer systems, CRM software, and MS Office (Word, Excel).

Other Requirements

• Customer-focused attitude and a passion for helping others.
• Ability to work under pressure and handle multiple inquiries at once.