Customer Care Specialist

Work-1 Manpower Recruitment Services; Pasig; On-site; PHP 200,880 - 279,000; Full time

Job summary

Work-1 Manpower Recruitment Services is looking for a customer service representative in Pasig, Metro Manila. The position involves assisting customers with inquiries, resolving complaints, processing orders, and maintaining records. Candidates should have a high school diploma and 0-2 years of experience, with strong communication and computer skills preferred. The role requires a customer-oriented mindset and the ability to handle multiple tasks effectively.

Qualifications

• 0–2 years of experience preferred.
• Ability to handle multiple tasks and adapt to new challenges.
• Empathetic and patient with a customer-oriented mindset.

Responsibilities

• Assist customers with inquiries and provide information regarding products and services.
• Resolve customer complaints and issues in a timely and professional manner.
• Process orders, forms, and applications as required.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance customer satisfaction.

Skills

Strong communication skills

Interpersonal skills

Basic computer proficiency

Education

High School Diploma or equivalent

Job description

Work-1 Manpower Recruitment Services is looking for a customer service representative in Pasig, Metro Manila. The position involves assisting customers with inquiries, resolving complaints, processing orders, and maintaining records. Candidates should have a high school diploma and 0-2 years of experience, with strong communication and computer skills preferred. The role requires a customer-oriented mindset and the ability to handle multiple tasks effectively.