On-site Customer Care Specialist

Miranda HR; Pasig; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job summary

A recruitment agency is immediately hiring for the position of Customer Service Representative in Pasig. This full-time role requires no prior experience and is ideal for candidates with a High School Diploma. The duties involve providing exceptional service through calls, addressing inquiries, and collaborating with the team to enhance service delivery. Desired candidates should possess strong English and customer service skills.

Qualifications

• Proficient in English language.
• Strong customer service orientation.
• Excellent interpersonal and organizational skills.

Responsibilities

• Provide exceptional customer service to clients through inbound and outbound calls.
• Assist customers with inquiries, complaints, and provide solutions in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to meet performance targets and improve service delivery.
• Utilize technical skills to navigate call center software efficiently.

Skills

English Language

Customer Service

Team Player

Technical Skills

Account Management

Interpersonal Skills

Call Centre

Organizational Skills

Education

High School Diploma or equivalent

Job description

A recruitment agency is immediately hiring for the position of Customer Service Representative in Pasig. This full-time role requires no prior experience and is ideal for candidates with a High School Diploma. The duties involve providing exceptional service through calls, addressing inquiries, and collaborating with the team to enhance service delivery. Desired candidates should possess strong English and customer service skills.