Customer Care Specialist - Entry Level (Pasig)

Garuda Recruitment Agency; Pasig; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Government Mandated Benefits

Job summary

A recruitment agency in Pasig is looking for a Customer Service Representative to provide exceptional service via phone, email, and chat. The role is ideal for candidates with a strong work ethic and organizational skills, as no prior experience is required. Key responsibilities include assisting clients with inquiries and documenting interactions. This full-time position offers an opportunity to develop customer service skills in a supportive environment.

Qualifications

• Strong customer service skills and ability to communicate effectively in English.
• Strong work ethic and excellent organizational skills.
• Proficient in back office support processes.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, issues, and product-related questions.
• Document customer interactions and resolutions for future reference.
• Collaborate with team members to improve service processes and customer satisfaction.
• Maintain a positive and professional demeanor while handling customer interactions.

Skills

Customer service skills

Effective communication in English

Strong work ethic

Excellent organizational skills

People skills

Back office support proficiency

Education

High school diploma or equivalent

Job description

A recruitment agency in Pasig is looking for a Customer Service Representative to provide exceptional service via phone, email, and chat. The role is ideal for candidates with a strong work ethic and organizational skills, as no prior experience is required. Key responsibilities include assisting clients with inquiries and documenting interactions. This full-time position offers an opportunity to develop customer service skills in a supportive environment.