Customer Care Specialist — On-site Pasig, Training & Perks

Miranda HR; Pasig; On-site; PHP 1,210,653 - 1,513,317; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A recruitment agency is seeking a Call Center Representative in Metro Manila to handle inbound and outbound customer calls. Responsibilities include assisting with inquiries, resolving issues, maintaining accurate records, and providing top-notch customer service. No prior experience is required, but candidates should possess a high school diploma and strong English proficiency. Ideal candidates will have effective problem-solving skills and be team players. This is a full-time, on-site position in Pasig.

Qualifications

• Must have a high school diploma or equivalent.
• 0–2 years of experience in customer service roles.
• Must be proficient in English.

Responsibilities

• Handle inbound and outbound calls professionally.
• Assist customers with inquiries and resolve issues.
• Maintain accurate records of customer interactions.
• Provide excellent customer service.
• Collaborate with team members to improve processes.

Skills

Proficient in English Language

Strong customer service orientation

Effective problem-solving abilities

Basic technical skills

Organizational abilities

Team player with strong interpersonal skills

Education

High School diploma or equivalent

Job description

A recruitment agency is seeking a Call Center Representative in Metro Manila to handle inbound and outbound customer calls. Responsibilities include assisting with inquiries, resolving issues, maintaining accurate records, and providing top-notch customer service. No prior experience is required, but candidates should possess a high school diploma and strong English proficiency. Ideal candidates will have effective problem-solving skills and be team players. This is a full-time, on-site position in Pasig.