Customer Care Associate - Onsite, Flexible Shifts in Bacolod

Neksjob Corporation; Talisay; Presencial; PHP 180.000 - 300.000; Jornada completa

Descripción de la vacante

Neksjob Corporation is hiring for a Customer Service role in the Philippines. The position involves handling inbound and outbound calls, addressing customer inquiries and complaints, and delivering quality service.

Training will be provided, and the role requires onsite work with shifting schedules. We welcome candidates who are eager to learn and adapt to different accounts, with or without prior call center experience.

Formación

• Experience in customer service is a plus but not required depending on the account.
• willingness to learn and participate in training.
• Ability to work onsite and on shifting schedules.

Responsabilidades

• Handle inbound and outbound calls as assigned.
• Respond to customer inquiries and complaints.
• Provide accurate information and solutions.
• Document customer interactions.
• Deliver quality customer service.

Conocimientos

Customer service orientation

Communication skills

Educación

High school or equivalent

Descripción del empleo

Neksjob Corporation is hiring for a Customer Service role in the Philippines. The position involves handling inbound and outbound calls, addressing customer inquiries and complaints, and delivering quality service.

Training will be provided, and the role requires onsite work with shifting schedules. We welcome candidates who are eager to learn and adapt to different accounts, with or without prior call center experience.