Onsite Call Center Agent – Training, Bonuses & Growth

Neksjob Philippines; Bacolod; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

HMO

Job summary

Neksjob Philippines is hiring Call Center Agents at our Bacolod on-site location. No BPO experience is required as we provide comprehensive training to help you succeed. If you have strong communication skills, a positive attitude, and a willingness to learn, we’d love to hear from you!

Responsibilities include handling customer calls, addressing inquiries, and documenting interactions. The role offers paid training, performance incentives, and a supportive work environment.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate.
• No BPO experience required; fresh graduates and career shifters are welcome to apply.
• Basic computer navigation and typing skills.
• Willing to work onsite and on shifting schedules, including weekends and holidays.
• Positive attitude, customer-oriented, and eager to learn.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or escalate them to the appropriate department when necessary.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Education

High School Graduate (Old Curriculum) or Senior High School Graduate

Basic computer navigation

Typing skills

Job description

Neksjob Philippines is hiring Call Center Agents at our Bacolod on-site location. No BPO experience is required as we provide comprehensive training to help you succeed. If you have strong communication skills, a positive attitude, and a willingness to learn, we’d love to hear from you!

Responsibilities include handling customer calls, addressing inquiries, and documenting interactions. The role offers paid training, performance incentives, and a supportive work environment.