Global Customer Support Associate – No Experience Needed

Neksjob Philippines; Bacolod; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

Neksjob Philippines is hiring for a Customer Service Representative in Bacolod. The role involves handling inbound and outbound calls, assisting customers with inquiries, and providing exceptional service in English. Candidates should be high school graduates with a positive attitude and customer-focused mindset. Basic computer skills are required, along with the ability to learn new systems. The position offers comprehensive training and support.

Qualifications

• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.
• Excellent customer service and problem-solving skills.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer-focused mindset

Basic computer skills

English language proficiency

Problem-solving skills

Education

High school graduate or above

Job description

Neksjob Philippines is hiring for a Customer Service Representative in Bacolod. The role involves handling inbound and outbound calls, assisting customers with inquiries, and providing exceptional service in English. Candidates should be high school graduates with a positive attitude and customer-focused mindset. Basic computer skills are required, along with the ability to learn new systems. The position offers comprehensive training and support.